Deposit is required for all services. Please check the deposit amount on each service page.
Please arrive 5 min before your appointment time.
Customer has to let us know before booking if customer has extra long/textured hair. It may take additional 30min-1hour for additional prep with additional fee.
No Call/No show : Deposit will be forfeited and non-transferable to any other date.
Late Policy :
If you arrive 15 min late or more, your appointment will be automatically canceled. You will be required to reschedule and your deposit will be forfeited.
An additional deposit will be required to schedule a new appointment.
Studio Cancellation Policy:
Please contact us 72 hours prior to the appointment date.
If less than 72 hours, no call or no show deposit won't be refunded.
We understand that unforeseen circumstances may arise, please understand that last minute changes affect not only your artist, but other clients as well.
-To our guests-
Please sanitize your hands when entering the studio. Hand sanitizer will be available at the entrance.
Please let us know if you'd like to wash your hands as well.
No walk-in appointments are available.
Please wear a mask when entering the salon. You can keep wearing the mask during the procedures.
Thermometer will be used to check body temperature
Please refrain from visiting if you have a flu-like symptoms and/or if you have a temperature above 99.
Please ring a door bell if you are coming from the back door, or call 213-260-1531 when you arrive for your appointment and wait in your car, your artist will call you when he/she is ready for you.
Please do not bring extra people and keep 6ft apart between other guests to minimize the chance of spreading or contracting the virus.
Please refrain from visiting if you have traveled abroad within the past 2 weeks or if you had contact to COVID-19 patient(s).
Paying by cash : Please bring exact amount. We do not carry changes to keep less contacts.